NADB established the Utility Management Institute (UMI) in 1999 for the purpose of reinforcing the managerial, financial and leadership capabilities necessary to operate a successful water utility in the modern U.S.-Mexico border economy. UMI offers on-going and focused professional development opportunities for utility managers and their staffs.


Basic Water Utility Program
The basic program consists of five modules focusing on day-to-day issues faced by utility managers in the border region. The modules are designed to be taken in the specified sequence, as each subsequent module builds on the previous session. For detailed information about the topics covered in each module, click on the module title below:

Module I: Planning, Designing and Implementing a Successful Utility
Module II: Financial Administration
Module III: Financial Planning
Module IV: Leadership in the Utility
Module V: Public Policy

Intensive Seminars
UMI also offers in-depth seminars on complimentary topics pertaining to the long-term development and management of water utilities.  The following seminars are currently available:

Climate Change
Business Management of Water Services


The 2017 basic program will be offered to utility professionals in the Monterrey Technological Institute (ITESM) Campus Sonora Norte in Hermosillo, Sonora.


The UMI faculty is comprised of experts in the fields of water and wastewater utility management from the United States and Mexico, including practicing professionals, consultants and academics. Instruction is provided in Spanish.

Participants will find the program beneficial not only for their utilities, but for their own career development. Participants who complete all five modules and the final project will receive a certificate from ITESM.

In the four U.S. border states, utility operators can also apply participation in UMI seminars towards the continuing education credit hours required to maintain their operating licenses. For each module or seminar participants can earn the following credit:


Eligible participants of this program must be employees of public water or wastewater utilities located within 100 kilometers (62 miles) north of the international border in boundary in the four U.S. states of Texas, New Mexico, Arizona and California and within 300 kilometers (about 186 miles) south of the border in the six Mexican states of Tamaulipas, Nuevo Leon, Coahuila, Chihuahua, Sonora, and Baja California.

To promote discussion and interaction, classes are kept small, with no more than 25 participants at a given time. Acceptance is subject to availability.

UMI covers all the course-related expenses of the participants, including the materials, lodging and meals at the hotel adn seminar. The cost of transportation to Monterrey is the responsibility of the participant.


Basic Water Utility Program
in Hermosillo, Sonora
Module I April 26 - 28
Module II June 21 - 23
Module III August 23 - 25
Module IV September 20 - 22
Module V October 18 - 20



Utility Management Institute

Jorge Silva
Senior Program Officer
Phone: (210) 231-8000

Alessandra García
Program Analyst
Phone: (210) 231-8000


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