The Utility Management Institute has been committed to the professional development and capacity building of water utility professionals in the US-Mexico border region.
In 2020 the North American Development Bank (NADB) postponed its UMI program due to the Covid-19 pandemic.
This year, NADB is launching five new seminars online for the 2021 program cycle, taking advantage of digital platforms and offering an effective remote training approach. The following session "Development of New Areas of Institutional Innovation" was held on June 24-25 where participants learned how to implement the latest technology to gain insights, increase public value, and install protocols for innovation.